Make your New Zealand NZeTA photo file here
Choose a photo or take one. It’s checked on this phone.
Free check. $9.95 if it passes: the file.
Full refund if it’s rejected. Conditions
The file you upload
The price, if your photo passes: $9.95
- Digital file, 1800 × 2400 px
- included
The rule, and how the camera keeps you in it
| Face height | 70–80% of the photo height The camera tells you to move closer or back. |
|---|---|
| Digital file | No pixel size published; 512 KB to 3.14 MB We crop to it. |
| Background | Neutral The camera reads your wall before it takes the photo. We don’t edit it. |
| Glasses | Prescription glasses only: clear lenses, no heavy frames over the face, no glare |
| Expression | Neutral Auto waits until your eyes are open. |
| Editing | No AI or other digital editing: no filters, beautification, changes to color, brightness, contrast or sharpness, cropping your head and shoulders onto a plain background, changes to facial features, or removing objects. |
More: Head coverings and other rules
| Head coverings | Remove head coverings unless worn for religious or medical reasons; a covering must not cover your mouth or the sides of your face. |
|---|---|
| Other rules |
|
Source: immigration.govt.nz, checked October 9, 2026.
Wall
Do: Plain, light Don’t: Dark Light
Do: Window Don’t: Lamp to one side Phone
Do: 4 ft away Don’t: Arm’s length Glasses
Do: Off Don’t: Glare
If your photo doesn’t pass, we show the one thing to fix, drawn on your photo, and the camera opens set up for it. Retakes are free.
1. First try
If your photo doesn’t pass, we show the one thing to fix, drawn on your photo, and the camera opens set up for it.
2. Second try
The same problem again: a change to the setup, such as a white sheet behind you, a helper or the timer, or a window’s light.
3. Third try
Other ways to finish: your phone’s camera instead of this computer’s, or a drugstore or post office photo counter. Retakes are free.
Before and after you pay
Before you pay
free check, retake as often as you like
After you pay
2 free new photos for 7 days
If it’s rejected
full refund
Send us the rejection notice within 60 days of receiving it, and within 6 months of your order. Conditions
Your photo
stays on your device until you tap Pay
Files deleted: 7 days after your order
- Your fileson the next page, and by email
- Refundto the card or wallet you paid with
- Who we areStudioless is a service of AboutUsAgency, Inc., a U.S. company.
- Questionssupport@getstudioless.com
Questions
Will my photo be accepted?
The office that takes your application decides. We check your photo against Immigration New Zealand’s published rule before you pay. If the office rejects it because of the photo, you get a full refund. Send us the rejection notice within 60 days of receiving it, and within 6 months of your order. Conditions
Do you edit my photo?
No. We level, resize and crop it, and nothing else.
“You cannot manipulate or digitally alter your photo using Artificial Intelligence (AI) or other digital editing tools.”
So a wall that isn’t neutral means a new photo. The camera helps you take it.
I don’t have a neutral wall. What can I use?
Immigration New Zealand asks for a neutral background. A plain neutral door, or a sheet in that color pinned flat to a wall. Face a window so the light falls on your face, and stand about 2 ft in front of the wall so your shadow falls behind you.
How do I upload the file?
Save the file to your phone or computer and upload it where the NZeTA website asks for your photo. The file is 1800 × 2400 px JPG, 512 KB to 3.14 MB.
What size is a New Zealand NZeTA photo?
It’s a digital-only photo (3:4 portrait). Your face must fill 70–80% of the photo’s height. The background must be neutral.
Is my photo private?
The check runs on your device. Your photo is uploaded only when you continue to checkout, and we delete your files 7 days after your order.