Terms of service

These terms are an agreement between you and AboutUsAgency Inc. (“Studioless”, “we”, “us”). By placing an order or using the site, you accept them. Our privacy policy, refund policy and biometric data policy are part of these terms. For Studioless Restore orders, the Studioless Restore terms also apply and prevail where they differ from these.

You must be 18 or older to place an order. A parent or legal guardian may order passport and ID photos for a child.

Passport, visa and ID photos. You take or upload a photo. We level, scale and crop your original pixels to the published size rules for the document you choose, run automated checks, and deliver a digital file and printable sheets (and mailed prints, if you order them). We never retouch, replace the background, or alter your face. If a check fails, the fix is a new photo.

AI headshots. From your selfies, an AI model generates styled professional headshots (for example a suit and a studio background). These are new, AI-generated images, not photographs, and they are labeled AI-generated.

The two are kept apart on purpose. AI headshots are never offered for, and must never be used for, passports, visas or any official ID.

Studioless Restore. You send an old photo; we restore it with AI on our own computer and with OpenAI’s image service (any order may use it; you agree to this on the order form), a person reviews every result, and we deliver digital files of the version you choose, including memorial and pet portraits. It is separate from passport and ID photos: we never retouch a passport, visa or ID photo. Its own terms cover turnaround, redos and refunds, and deletion.

Studioless is a private service of AboutUsAgency Inc. We are not affiliated with, endorsed by, or acting on behalf of the U.S. Department of State or any government agency. Only the issuing authority decides whether a photo is accepted.

Photo rules can change and offices apply them with discretion. We don’t promise that any photo will be accepted. What we do promise is in our refund policy: your money back if a photo we made is rejected.

We don’t file applications, give immigration or legal advice, or contact any government office for you.

When you upload or take a photo, you confirm that:

• you are the person in the photo, or you have that person’s express permission, or you are the parent or legal guardian of the child in it (for Studioless Restore, as its terms allow, for example a photo of a relative who has died);
• for AI headshots, you are 18 or older and the only person in the photos, with no exceptions;
• you have the rights needed for us and our service providers to process the photo as these terms describe.

You keep all rights in your photos. You give us, and our service providers acting for us, a limited license to store and process them only to provide the service to you, for as long as our retention schedule allows. We never use your photos or headshots in our marketing without your separate written permission, and never to train AI models.

• Headshots are generated by AI. They may contain artifacts, and they may not match your appearance exactly. Pick the ones that look most like you.
• They are provided as they are. Where and how you use them is up to you, and you are responsible for following the rules of the places you post them (LinkedIn, for example, requires profile photos to reflect your likeness) and any law that requires AI content to be disclosed.
• Files are labeled AI-generated in the file name and may carry an invisible AI watermark from the model provider. Don’t remove it.
• Never use AI headshots for passports, visas, driver’s licenses or any official ID, or to mislead anyone about who you are.
• As between you and us, you may use your headshots for any lawful purpose. Copyright protection for AI-generated images is limited, so we can’t promise you exclusive rights in them.

You may not use Studioless to:

• upload photos of someone else without their permission, except as the Studioless Restore terms allow (for example a photo of a relative who has died, or one you have the right to use), or any photo of another person for AI headshots;
• upload nudity, sexual content, or any image of a minor for AI headshots;
• impersonate anyone, including public figures, or create deceptive or harassing images;
• commit fraud, including deceiving employers, platforms or authorities;
• probe, overload or disrupt the service, or try to extract or reverse-engineer the models we use;
• break any law.

We may refuse or cancel an order that breaks these rules. If the order was paid, we refund it unless the misuse was fraud.

If you believe your photo was uploaded without your consent, or you see an image made with Studioless that misuses your likeness, write to support@getstudioless.com with “Misuse report” in the subject. We aim to act within 48 hours, including deleting the photos and any images made from them.

Prices are shown before you pay and charged once, with no subscription. Payment is handled by Stripe; we never receive your full card number. Taxes are added where required.

There are no accounts. Your order link is the key to your files: anyone who has it can see your order, so keep it private. Downloads unlock once payment is confirmed (and, if you added expert review, once a person has approved the photo).

To protect your privacy we delete uploaded selfies within 24 hours and every other file 7 days after your order. Studioless Restore files follow the Restore schedule instead (14 days after an unpaid preview, 30 days after delivery). Download everything you want to keep before then. We can’t recover deleted files.

Our refund policy explains the money-back guarantee for rejected photos, the likeness guarantee for headshots, free redos and refunds for Studioless Restore, and how to claim. It is part of these terms.

Apart from the promises in these terms and our refund policy, the service is provided “as is” and “as available”. To the extent the law allows, we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. Automated checks help you catch common problems; they are not a review by any government office.

To the extent the law allows, AboutUsAgency Inc. is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, missed travel, application fees or delays, even if we were told they were possible. Our total liability for any claim about the service is limited to the amount you paid us for the order the claim relates to.

Some places don’t allow these limits, so they may not apply to you. Nothing in these terms limits rights you have under consumer law.

If something goes wrong, please contact us first at support@getstudioless.com; most problems are solved with a refund or a new photo. If we can’t resolve it within 30 days, either of us may take the dispute to court. You may always use a small claims court where you live.

These terms are governed by the laws of the State of Delaware and applicable U.S. federal law, without regard to conflict-of-law rules, except where the consumer protection laws of your state say otherwise.

We may update these terms. The date at the top shows the latest version. Changes apply to orders placed after that date; an order you have already placed stays under the terms you accepted.

AboutUsAgency Inc., support@getstudioless.com.