Question 1

Will my photo be accepted?

Accepted Answer

Your consulate decides. We check your photo against the Schengen consulates in the U.S.’s published rule before you pay. This document’s rules differ between consulates, so check yours before you use this setting. If the office rejects it because of the photo, you get a full refund. Send us the rejection notice within 60 days of receiving it, and within 6 months of your order.

Question 2

Do you edit my photo?

Accepted Answer

No. We level, resize and crop it, and nothing else.

The German visa checklist and Italy’s New York visa page don’t give a written editing rule. The German BMI photo examples for identification documents mark retouching and filters as unacceptable; check your consulate’s own requirements.

So a wall that isn’t white or light gray means a new photo. The camera helps you take it.

Question 3

I don’t have a white wall. What can I use?

Accepted Answer

A white door, a white sheet pinned flat to a wall, or white poster board. Face a window so the light falls on your face, and stand about 2 ft in front of the wall so your shadow falls behind you.

Question 4

How do I print it?

Accepted Answer

Save the 4 × 6 sheet to your phone (it holds 6 photos at 35 × 45 mm; the application asks for one) and order one 4 × 6 print at a drugstore photo counter or kiosk, with auto-correct and crop to fit turned off. Check the store’s current price for one 4 × 6 print. You can also print the Letter sheet at home at 100% scale and cut along the lines.

Question 5

What size is a Schengen visa photo?

Accepted Answer

The printed photo is 35 × 45 mm. The German missions’ adult guidance recommends a head target of 32–36 mm from the bottom of the chin to the top of the skull (hair not counted); children have separate exceptions. Background requirements depend on the consulate: Italy’s New York office asks for white, while German missions ask for a bright color contrasting with your face and hair, ideally neutral gray.

Question 6

Is my photo private?

Accepted Answer

The check runs on your device. Your photo is uploaded only when you continue to checkout, and we delete your files 7 days after your order.

Print size	35 × 45 mm We crop to it.	We crop to it.
German adult head height	German adult guidance target: 32–36 mm, chin to top of skull, hair excluded The camera tells you to move closer or back.	The camera tells you to move closer or back.
Background	German missions: bright, contrasting color; see the note for other consulates The camera reads your wall before it takes the photo. We don’t edit it.	The camera reads your wall before it takes the photo. We don’t edit it.
Glasses	Allowed with no glare
Expression	Neutral Auto waits until your eyes are open.	Auto waits until your eyes are open.

Head coverings	No head coverings except for religious reasons.
Other rules	Recent photo; follow your consulate’s checklist for its age limit. German missions’ adult guidance: target face 32–36 mm from chin to top of skull, excluding hair, 70–80% of the photo.

Make your Schengen visa photo here

The sheet you take to the counter

The rule, and how the camera keeps you in it

1. First try

2. Second try

3. Third try

Before and after you pay

Questions